Your Options for Infusion Therapy When Johns Hopkins Cannot Treat UHC Patients

Over the past year, many UnitedHealthcare (UHC) patients in Maryland have found themselves confused and frustrated when seeking infusion therapy through Johns Hopkins. Changes in payer–provider relationships have resulted in certain UHC patients being unable to receive infusion services at Johns Hopkins Infusion Services (JHIS).

If you or your practice is navigating this, you’re not alone — and you do have options.

At Chesapeake Vital Care, we serve as a trusted, local infusion pharmacy solution for patients who cannot be treated at Johns Hopkins due to insurance limitations. We work with patients, physicians, and care teams to ensure therapy continues smoothly, safely, and quickly.

Why UHC Patients May Need an Alternative to Johns Hopkins for Infusion Therapy

Insurance networks change frequently, and when a major system like Johns Hopkins cannot accept certain UHC patients for infusion services, it can leave patients and providers searching for alternatives.

Common issues patients report include:

• Being told their UHC plan is not currently accepted for outpatient infusion
• Delays in scheduling infusion appointments
• Needing a new referral pathway for ongoing therapy
• Confusion about where to receive IVIG, biologics, specialty infusions, or antibiotic therapy

This gap in care is exactly why local, accredited infusion pharmacies like Chesapeake Vital Care play a critical role for Maryland patients.

What This Means for UHC Patients Today

If you have UnitedHealthcare and were told you cannot receive infusion therapy at Johns Hopkins:

You still have access to high-quality infusion care — quickly.

Chesapeake Vital Care can step in immediately to help coordinate your treatment plan with your provider. Our role is to ensure that therapy continues without delay and that you receive safe, clinically guided care.

Final Thoughts

The situation between UHC and Johns Hopkins has created challenges — but it has also highlighted the importance of strong, local infusion pharmacy partners ready to bridge the gap.

At Chesapeake Vital Care, our mission is simple:
Ensure every patient gets the infusion therapy they need — safely, locally, and without delay.

If you’re a UHC patient, or a provider caring for UHC patients, we’re here to help.

Q&A

❓ Why can’t I receive infusion therapy at Johns Hopkins with UHC insurance?

Changes in payer–provider agreements have limited Hopkins’ ability to accept certain UnitedHealthcare plans for outpatient infusion services.

❓ Does UHC cover infusion at Chesapeake Vital Care?

Yes. We work directly with UHC to obtain authorization and ensure coverage for home or in-suite infusion therapy.

❓ How fast can I start therapy?

Most UHC patients are scheduled within 24–48 hours after referral. Urgent therapies can often begin even sooner.

❓ Do I need a new prescription if Hopkins couldn’t take me?

No. We can work directly with your provider to transfer your orders and coordinate a smooth transition.

❓ What types of infusions can you handle?

We specialize in IVIG, SCIG, biologics, anti-infectives, hydration, TPN, and many complex specialty therapies.

❓ Can I get my infusion at home?

Yes. We offer both home infusion and in-suite infusion depending on what is clinically appropriate and preferred.

❓ Is there a cost difference between home infusion and hospital infusion?

Yes — home infusion is often significantly more cost-effective and easier to authorize through UHC.